Privacy Policy

At ResiplatWe value your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use and protect your information when you visit our website or interact with us.

Data controller

Identity: Resiplat Vegabaja
Contact email: tienda@resiplat.com
Telephone: +34 659 93 96 99

What data we collect and how we use it

Data we collect directly:
- Contact form: Name, email and message. We use this information to respond to your enquiries.
- Account registration: Name, email, address and billing information to process your orders and manage your account.
Data we collect automatically:
- Information about your device and browsing, such as IP address, browser type, pages visited and time spent on the site, through cookies and similar technologies.
Use of data:
- Processing and dispatching orders.
- Respond to queries.
- Send updates about our products or services (only if you have given your consent).
- To improve the functionality of our website.

Legal basis for data processing

We process your personal data in accordance with the following legal bases:

Consent: When you agree to subscribe to our newsletter or submit a contact form.
Execution of a contract: To process and ship your orders.
Legitimate interests: To improve our services and analyse navigation on the website.

Who we share your data with

We only share your data when strictly necessary and with trusted third parties, such as:

Service providers: Courier companies, payment services and marketing platforms.
Legal authorities: Where required by law.

We ensure that these third parties meet high security standards to protect your data.

How long we keep your data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Ordering: For as long as necessary to comply with legal obligations.
Subscriptions: Until you request your cancellation.

Your rights

You have the right to:

Access your data: Know what information we have about you.
Rectify inaccurate data: Update your personal information.
Request the deletion of your data: When they are no longer needed.
Oppose treatment: If you disagree with how we use your data.
Portability: Request that we transfer your data to another provider.

To exercise these rights, please contact us at tienda@resiplat.com.

Security measures

We use technical and organisational measures to protect your personal data against unauthorised access, loss or modification.

Changes to our privacy policy

We may update this policy to reflect changes in our practices or in applicable law. We will post any updates on this page, so please check back periodically.

Contact

If you have any questions about our privacy policy or wish to exercise your rights, please contact us:
Email: tienda@resiplat.com
Telephone: +34 659 93 96 99